Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
Stripped of everything else sales is simple. At it’s core, sales is about: “Finding a person/company with a need, helping them solve it.”“Finding enough of these to achieve our business goals.” As with many complex things, we can express them in very simple terms. There is great beauty and simplicity in the expression of the laws of physics, a mathematical equation, in a great piece of art or music, in a great book. There is great elegance and insight in the ability to describe very complex things in ways that are very simple. But too often, we confuse simple with […]
Read MoreThis week, I had the privilege of sitting with some of the smartest people I know. We were talking about the challenges both sellers and buyers face in solving buyers’ problems. As we studied research, and shared ideas/experiences, there were some fascinating insights. There were ideas that could drive great increases in performance. But something troubled met about the discussion. To some degree, it was that feeling of “deja vu.” I’m involved in, literally, hundreds of these types of conversations every year. With clients, struggling to innovate and change, with thought leaders looking to introduce new approaches. We struggle in […]
Read MoreWhile it’s trite, I have to start with some basic assumptions about time. Time is virtually the only thing each of us face, that is fixed or finite. Regardless how much we might wish or try, we cannot make more time. We can only think of how we reallocate what we do with time and how we use the time that we have. We seek to get the most out of each minute we have, wasting as little as possible (though “wasted time,” may actually be some of the most useful time, more later.) There are a number of ways […]
Read MoreWe are most effective in coaching when we are focused on an observable behavior. That is, “I observed you doing this….” “When this happens, you tend to do…” “What would happen if…..” Observable behaviors critical to effective coaching. They provide the context for the conversation. But observable behaviors have a shelf life, or use by date. We wait too long and they lose their impact, simply because both we and the person we are coaching may have cloudy memories of everything surrounding what we are talking about. Imagine the difference between these two scenarios: “Remember those calls you made a […]
Read MoreImagine coaching a basketball player, “All you have to do is master your foul shots, they are the single most important thing to win games.” All of us, even those who don’t play basketball, would say this is ridiculous coaching. We would argue you have to master everything—dribbling, passing, inside and outside shots, defense, playmaking, and on and on. We immediately recognize that to be a great basketball player, you have to master everything. Yet when we look at advice on on selling, it’s completely opposite. We are deluged with “Just do this one thing……” That thing, is whatever the […]
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