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Making A Difference – Thoughts, Observations and Opinions
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
Latest Posts
Does The Right Hand Know What The Left Hand Is Doing?
It’s the end of the fiscal year for many. Simultaneously, sales organizations are scrambling to close deals and make this year’s number. At the same time, they are putting the finishing touches on next year’s plans. I get asked to sit in on a lot of these plan reviews. I see product management present reviews on new product announcements/plans for the coming year. Marketing presents their programs and plans. They talk about demand gen plans and goals. Sales presents their plans, what they are going to do to achieve their numbers. Individually, they are often brilliant (OK, maybe I’m being […]
Selling In A Covid-19 World
We all know the world has changed profoundly in the past year. So much of what we have always done no longer works–or may no longer be smart. Our work as sales people has changed, probably forever. We are learning how to engage our customers in new ways, and across multiple channels. Within our own organizations, we are having to engage our peers and people in different ways. Consciously focusing on engagement is critical–both how our customers feel engaged and how our people feel engaged. It’s so easy for people to feel isolated and disconnected from others and their work. […]
“We Will Never Revert Back….”
The pandemic and associated economic disruption has forced all of us to reinvent how we work. Whether it’s within our own organizations, with customers, partners, or suppliers, everything has come up for grabs. We have had to rethink everything we do. What’s really intriguing is the pandemic has provided a forcing function, driving us to make changes or rethink ours strategies and approaches–but they are things we should have done years ago, independent of the pandemic. Somehow, success, “just good enough growth,” getting by, or cluelessness have stood in the way of changes that should have been made years ago. […]
What’s The Difference Between Sales Enablement And School?
I just had an outstanding discussion with a very bright sales enablement team. They had been developing and delivering some of the best programs I’ve ever seen. Some of the sales people were eating up the programs–but they were the consistent top performers. The team was trying to figure out, “How do we have a bigger impact on the rest of the organization?” We realized, the organization had gone through so many changes, the sales enablement programs had become disconnected with “jobs” of the sales people. One of the managers on the call told this story, “I went to the […]
Even Super-Heroes Take Some Time Off
I’m a great fan of the Marvel Comics Super-Heroes. Particularly, Iron Man, Spider-Man, Black Panther, Jessica Jones, and the collection of heroes in the Avengers. They are, virtually, invincible, which is what makes the super-heroes. But they aren’t always on. They knew they had to take breaks, recovering from whatever their last world saving battle was, strategizing and thinking about the next. I admire their ability to think with the end in mind, not just reacting or responding to the next provocation, but having an end objective. They harness their energy for achieving their overall goal. They conserved their energy, […]
Templates, Scripts, Context, and Variability
I read a fascinating discussion led by Jeff Molander on the Copy Culture. Much of the discussion revolved around how we look at best practice, finding things to copy or emulate to improve the ability for others to achieve higher levels of performance. We develop scripts and templates, that help us leverage those practices and experiences that have worked, minimizing those that don’t work. We can gain great performance advantage by systematizing that which has been very effective, and consistently executing those best practices in a disciplined manner. The templates, scripts, methodologies, processes are all tools we leverage to do […]