Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
The one thing constant in this world is change! Thankfully, if this wasn’t a universal constant, the prospects for all sellers would be bleak. If our customers see no reason to change, there is no reason to buy. So it’s the need to change, the recognition, by our customers, that what is currently working, might be improved or done differently, alternatively, the need to do something new to address new opportunities that keeps us in business. Customers start buying cycles, inviting us to work with them, or we incite them to change, out of the recognition that what got them […]
Read MoreData has always been a little problematic. Too often, we find the data that supports what the views we may have already formed. We may have problems with certain people, we find the data that supports them being the wrong people, so we can move them out of the organization. Alternatively, we have a person we really like, or a program, or a change initiatives. We find the data to support what we want to do. Sometimes we use the data to help us identify problem areas, developing plans to improve. For example, no self respecting sales person/manager would find […]
Read MoreThis is #B2BPetPeeves week (Thanks Hank Barnes and friends). This morning I started scrolling through my LinkedIn Feed. I hit my first LinkedIn Survey, “How much profit is ‘enough?’” It had the following choices, $50-100K/year, $100-300K/year, $300-600K/year, $600k-1M/year. Huh??????? I thought I misread it. I went to look at Microsoft’s net income for it’s past fiscal year, $61B. Then I looked at Amazon’s, $21.3B. Then Facebook’s, $10.3 B. I could go, but you get the point. What does this question even mean? Yet it had generated 875 votes, 137 “likes,” and 39 comments–my favorite started with, “You are playing with […]
Read MoreOver the past couple of weeks I’ve had a lot of conversations about sales performance. It’s largely driven by planning for the next calendar year. Too often, I get the comment, “People are making their numbers, but we aren’t achieving our goals!” Too often, the driving metric for sales performance is “the number,” quota, or the revenue goal. Performance and comp is driven by a single number. It’s binary, you make/exceed it and you are a hero. You don’t make your number and you are on an improvement plan. One group was, largely hitting their revenue targets. But as we […]
Read MoreAs a preface, my friend, Hank Barnes, wrote me saying he and several others are declaring October 12 as “World B2B Pet Peeve Day.” He asked me to contribute a post commemorating this occasion. I struggled a moment. Regular readers know that I write a lot about “pet peeves.” Whether it’s bad prospecting, bad Social Channel interactions, bad selling, weak sales management, ineffective training, and so forth. I’ve written so much on where we are underperforming our potential as sales professionals, or undeserving out customers. I thought for a while, then realized something that has been bothering me for some […]
Read MoreI’m quickly going through my email. I opened an email that I knew would be a prospecting email, but I decided to read it since it had made it through all the filters I set up. I made it through the first 2 sentences: “Hi David,Hope you’re doing well! We are sorry for reaching out randomly.” I stopped there, adding the email to my spam folder to block future communications. The problem, we can never be prospecting randomly. Yet most of what I see is just that, a random outreach because someone has guessed my email, phone number or social […]
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