Every few years, I subject myself to one of the most frustrating experiences a … [Read more...]
Auto Manufacturers and Dealers -- Will They Ever Learn?
What You Stop Is Important Posted on March, 2008
Everyone I encounter, professionally and personally, has more on their plates … [Read more...]
"Completed Staff Work" Posted on March, 2008
I was having a conversation with a client, the CEO of a Fortune 100 … [Read more...]
Guidelines For Giving And Receiving Feedback Posted on March, 2008
Feedback is critical in developing powerful relationships and in effective … [Read more...]
Visible Leadership Every Day Posted on March, 2008
Wally Bock had a great posting in his Three Star Leadership Blog yesterday. … [Read more...]
10 Step Program To Becoming A Better Listener Posted on March, 2008
Listening--seems easy, we take it for granted, yet spend more time talking than … [Read more...]
Why Multitasking Only Works To A Point Posted on February, 2008
I've written before about the perils of multitasking and will continue to rant … [Read more...]
Focus On Your Customer's Need To Buy! Getting Personal With Your Customer. Posted on February, 2008
We have spent years getting sales professionals and organizations trying to … [Read more...]
In Praise Of The Checklist Posted on February, 2008
Fast Company has an interesting short article, Heroic Checklist, that is a … [Read more...]
Improving Our Communications Posted on February, 2008
I've been seeing a lot about "problems in communicating." Newspapers and TV are … [Read more...]