David Brock, Author at Partners in EXCELLENCE Page

Author: David Brock

Inspirational Moments In Customer Service
Posted on February, 2010

February 25, 2010 by David Brock 3 Comments

All too often, we hear nightmares about customer service and how abysmal it is. … [Read more...]

February 24, 2010 by David Brock 3 Comments

I was listening to a web-conference today, one of the speakers discussed the … [Read more...]

February 23, 2010 by David Brock 6 Comments

Do great sales people make great sales managers? This is a debate that never … [Read more...]

February 15, 2010 by David Brock 5 Comments

The web provides endless amusement in understanding new approaches to selling. … [Read more...]

February 13, 2010 by David Brock 5 Comments

Recently, I've been engaged in a number of discussions about how tough a job … [Read more...]

Last night I participated in a fascinating discussion on engaging sales people. … [Read more...]

February 9, 2010 by David Brock 1 Comment

I love competing and I love winning! Watching the Super Bowl was great, two … [Read more...]

Yes, I'm on that soapbox again. There have been a number of research reports … [Read more...]

I got this piece of LinkedIn Spam: Hello , I'd like to connect to you to on … [Read more...]

Referrals are critical for every sales professional. No amount of cold calling … [Read more...]