David Brock, Author at Partners in EXCELLENCE Page

Author: David Brock

The Ability To "Figure It Out"
Posted on April, 2013

April 25, 2013 by David Brock

There's a great article in the Harvard Business Review, "Figure It Out." Be … [Read more...]

April 25, 2013 by David Brock

Insight is all about having a point of view, but too often I see sales people … [Read more...]

April 24, 2013 by David Brock

Over the past few weeks, I've published a number of posts on pricing, value … [Read more...]

April 18, 2013 by David Brock

I wrote, Customer Retention-Different Approaches, the other day. It stimulated … [Read more...]

April 16, 2013 by David Brock

In 1999, Joe Pine published a fascinating book, Mass Customization. It focused … [Read more...]

April 16, 2013 by David Brock

Customer retention is a critical issue. Wisdom (and data--thought it's not at … [Read more...]

April 14, 2013 by David Brock

I’m a real fan of Malcolm Gladwell’s Blink. One of the most impactful parts of … [Read more...]

April 12, 2013 by David Brock

A natural question customers always ask is, "How much does that cost?" … [Read more...]

April 11, 2013 by David Brock

My post, "But Your Price Is Too High," has spawned dozens of comments. One of … [Read more...]

April 10, 2013 by David Brock

Over the past few weeks, I've written a number of posts about Value Propositions … [Read more...]