Partners in EXCELLENCE - Making a Difference
Sales Performance
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle
Results are about performance. Sustained great results is about maximizing performance over time. The foundation to great performance lies in purpose, culture, values, and leadership. Performing well s developing the right strategies, the right organizational structures, putting the right talent in place, identifying the right processes, programs, systems, tools and metrics. Finally, it is about consistent execution. It’s about organizational and individual habit formation.
We work with clients in all aspects of maximizing performance. Whether it is developing strategies, recommending programs, putting the right structures and talent in place. Developing and implementing the right processes, systems and tools.
It may involve assessing current capabilities, both organizational and individual. Or assessing market and industry changes, developing recommendations for responding to those changes.
Finally, it’s about consistent execution. Training people in what needs to be done and best practices in doing these things. Measuring progress, putting corrective actions in place.
We are a collection of operations focused executives, working with our clients in developing their strategies, putting everything in place to implement those strategies, developing and supporting the change management efforts, supporting and refining the execution, then continuing to refine these to drive constant improvement.
Our goal is to help individuals and organizations to OutPeform their competition.
Sales Performance Posts
“We Need Training…..”
The email came in, “We need training. We’ve seen your programs before, can you talk to us about a training program?” I quickly arranged a discussion, “What kind of training do you need?” “We need sales training,” came the response. “What kind of sales training do you need?” I ask. “Sales training, our people aren’t […]
“We’re Doing Everything Right, But Nothing’s Working!”
I was struck by this sentence in a LI post today, “We are doing everything right, but nothing’s working!” I see variants of this every day: Scratching my head at these and similar statements, I wonder, “If you are doing everything right, then it should be working! That’s how designing and executing your GTM/selling strategies […]
Is AI That Good, Or Are We That Bad?
The answer to the question, “Is AI that good, or are we that bad,” is resounding YES! To both. Everyday, we see great applications of AI, particularly when coupled with outstanding human based thinking. At the same time, I see endless examples where AI isn’t doing anything better, it isn’t outthinking sellers, it’s simply outperforming […]
Why Cheatsheets And Hacks Don’t Deliver
My feeds in social media are filled with Cheatsheets, Hacks, Templates—all sorts of tools. They attract lots of interest, lots of requests. People are looking for anything they can do to help them do their jobs, to find the shortcuts or secrets to success. I look at them, most are pretty good, there are always […]
Are LLMs “Dumbing Us Down?”
I leverage a variety of AI tools, predominantly LLMs, constantly throughout the day. As I look at how I use the tools and how many in selling and business leadership use these same tools, I’m starting to see sharp contrasts with the way too many others are using them. There are many using these tools […]
“As Long As The Outcome Is Achieved…..”
A thoughtful LinkedIn Post (I know, I know, it’s a rarity), addressed the tendency of managers to “over control” the way sellers work. Too often, we see rigid processes and managers demanding compliance, and constant/dysfunctional micromanagement. Yet every situation is different, in the best sellers agilely adapt what they do to achieve the goals. But […]
Things That Haven’t Changed…..
We live in a world of constant disruption and change. It can be distracting as we struggle to understand and respond, or as we try to figure out how to leverage the disruption to better achieve our goals. We become focused on the change, the technologies, the new approaches/ideas, tools. We tend to be attracted […]
Gaming The Numbers
Some years ago, the leader of an outbound SDR team had set very aggressive call goals. This leader held the people accountable for making their goals, but they struggled. But one person consistently beat the goals. The leader held this individual up as a high performer. But when I started looking at the performance, I […]
Win Rates, Are You Important To Your Customer?
Recently, I’ve been involved in a number of discussions about “Win Rates.” There’s a huge amount of misunderstanding on all aspects of Win Rates. Lots of misunderstanding about how you measure these. There have also been lots of discussions about “high win rates.” The majority of my clients, after we have identified and work the […]
Win Rates 101
There is so much conversation about win rates. But in those conversations, there’s a lot of misunderstanding. What we measure, how we measure it, varies tremendously. Some measure win rate from very first contact. Some measure it from the moment of qualification. Some measure it on a $ basis some on a deal basis. Some […]
Performance Quotes
““Dave helped us translate our strategic planning process from an annual exercise into the development of a plan the whole organization could get behind and execute. With Dave's support, the team came together and established a clear focus and priorities. The team felt the process was valuable in developing a pragmatic plan, focused on executing those things most critical to achieving the objectives our leadership team had established. Finally, the process established a solid framework for future strategic plans. Dave not only delivered on his commitments but delivered more than was expected.” Vice President Strategy and Planning
“I got a recommendation from a business colleague to reach out to Dave regarding our sales process for our startup. So I did and shot out an email where I asked for some tips on how to better leverage our sales process. Dave responded the same day where he asked if we could hop on a call, and of course, I was a bit amazed at his willingness to go head-on with our current challenges. During our conversations, I told him about a recent deal that had stalled and asked if he had any advice on how to get in a better position moving forward. He gave me some good advice and I also got two action points I could execute immediately. The following day I had a client meeting where I held a presentation and I took one of the action points into that meeting. After the presentation was completed I got the deal, and the client highlighted the expertise we had shown with our offer. Dave’s recommendation was perhaps the one thing I felt was the game changer from what we had done in the past.” Eivind Jonassen, Cofounder and CEO
“As a result of the program on Value Propositions, we have turned around and closed sales of more than $60 million within 45 days of implementing the principles you taught us.” Senior Vice President of Global Sales
“We brought David into our company to help us with our sales and go-to market strategies. His thoughtful and systematic approach exposed areas for improvement which resulted with an improved plan. All our employees benefited, especially when each of our team members shared their knowledge and practical experience across our group. We ended up a stronger, more cohesive and focused team due to David's leadership.” Ray Connelly, Vice President of Supplier Strategy
"Partners In EXCELLENCE differentiate themselves from other consulting firms we've used by providing practical implementable deliverables and then providing support and guidance during execution. Most consultants use a canned, one-size-fits-all methodology…. Because Dave Brock has real world experience in sales, marketing and management, his recommendations are tailored to his client's environment and are readily implemented." Vice President, Marketing
“In the past couple of years David has been a critical mentor, coach and partner to me. Throughout our engagements we together developed the Sales Execution Framework (SEF) which has been foundational for the continuous personal and professional development of my team, especially in the areas sales process mechanics, sales process, sales methodology and our operating system. Hands down this is the main reason why we realized high double digit profitable growth in the past couple of years and are confident we can sustain that in the years to come" Rene Voorhorst, Senior Head Global Account Management