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Making A Difference – Thoughts, Observations and Opinions
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
Latest Posts
Underperforming Our Potential
At the outset, I’ll apologize. This post is likely to rub some executives the wrong way. The premise is that many organizations are under performing their potential—possibly by huge amounts. The immediate reaction from many might be, “We’ve been beating our numbers year after year! How can you say we are under performing our potential?” First, let’s look at the “number.” The number is always somewhat arbitrary. Ideally, it’s arrived at by both a bottoms up and tops down assessment of what we might achieve for a given investment in sales and marketing resources. It’s always an iterative process, sometimes […]
Our Plunging Sales Discourse
Preface: Sometimes holiday weekends give me the chance to sit back, reflect, looking at things a little more broadly or philosophically than normally. I’m, also, prone to wandering a little, so forgive me. Perhaps this is more for me than you, but I hope you get value, as well. I suppose it’s naive to think the level and quality of discourse on selling be any different than that we see in society in general. Regardless, where one lives in the world, what political or social affiliations/beliefs one has, thoughtful discourse is virtually non-existent. Instead of listening, learning (even if to […]
My Bot Will Chat With Your Bot
We are just in the infancy of trying to understand and exploit AI/ML technologies in sales and marketing. AI offers us tremendous capability in more effectively identifying, targeting, and engaging prospects with much greater relevance/impact. Having said that, there is something missing in every discussion I read or hear about leveraging AI/ML in marketing and selling. The discussions focus on how we leverage these technologies in engaging a human buyer. The reality is the buying and procurement side are already leveraging AI/ML technologies as or more aggressively than sales. Buyers are leveraging these technologies to sort through the overwhelming digital […]
Why Are We Committed To Failure?
Regular readers might be a little worried with many of my recent posts. I’m obsessed with the idea of failure. You can imagine the “uplifting” conversations I have at lunch or with colleagues on failure. It’s not driven by any sort of negative outlook, premonitions of “doom and gloom,” or a closed mindset. In reality, it’s quite the opposite, it’s driven by extreme optimism and hope. We will never eliminate failure, but if we can better understand it and why we fail, we can discover more opportunities to succeed. I’m trying to better understand the mechanisms for failure. What causes […]
Learning From Failure
None of us like to admit failure, we tend to want to celebrate our successes. We have a mindset that says, “Do more of what causes you to succeed!” I suppose it’s human nature to accentuate the positive, but I think it limits us, individually and organizationally. Success is not the strict opposite of failure. Focusing on why we succeed limits us to understanding a small subset of the opportunity. It limits our ability to learn, grow, and achieve. It also blinds us to the need to change. Our, our competitors, and our customer’s worlds are constantly changing. By limiting […]
Cold Calling Never Went Out Of Style
Recently, someone made a comment saying, “It’s interesting to see cold calling coming back into style…..” The comment startled me, and I can see where the speaker was coming from, but I couldn’t have disagreed more. The reality is cold calling has never gone out of style. As you look at the performance of consistent top sales performers, you see they always have held themselves accountable for making sure they generated a sufficient number of opportunities to achieve their goals, quarter after quarter, year after year. These top performers realized they needed to find these opportunities, hunting for them. They […]