Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
I got one of “those” emails. It was from some self proclaimed expert citing research from “millions” of situations. They posed a number of sales scenarios in the form of, “Are you doing this……” It turns out, our team normally does at least 50% of the things they posed. They went on to say, “If you are doing any of these things, you are doing everything wrong, which is why you are failing!” They went on to suggest they could help eliminate those errors and tell me the few things that we needed to do to guarantee success. The problem […]
Read MoreForgive my pure indulgence. This is primarily for me to help sort out some thoughts and deal with my profound grief. In the past 18 months, two of the people most important to me have died slowly. The first was my youngest sister, Kathy, who passed away about 18 months ago. The second is my best friend, mentor/hero, and wife of 38 years, Kookie. Kookie passed away two days ago. While I have a profound sense of loss and grief, I am blessed by their examples and what they taught me as they died, slowly. Their lessons in living were […]
Read MoreProcesses, systems, frameworks are thing that help us do things right. That is, they provide us the ability to more consistently do the things that produce the right outcomes and results. Our selling process helps us more effectively and efficiently align with the customer buying process, producing greater value with the customer. Our account/territory planning processes help us maximize our growth and the results within the accounts/territory. Sales enablement, marketing, and others provide programs and tools that help us grow execute effectively. For example, sales enablement might provide onboarding programs that both reduce the ramp time to productivity, and the […]
Read MorePeriodically, we do deep research on what drives winning. A couple of years ago, I revealed some of the research in, “In Examining 27,357 Wins, 95% Of Sales People Did This One Thing.” Those conclusions are still valid. But we’ve learned some new thing. One of the most remarkable observations is that wearing a Blue Suit drives win rates that are about 2+ times higher than any other color suit. Digging into the research, I always wear suits in calling on customers. (Yeah, I’m very old school.) I have 5 blue suits and two grey suits. I rotate them, so […]
Read MoreWithout a doubt, sales people have a lot of things that distract them from being engaged with customers. The majority is probably imposed by their companies, a lot is self imposed (read avoidance and excuses). We want to reduce and eliminate as many of these time drains as possible. We impose a lot of administrivia and reporting on our sales people. Simplifying our business processes, leveraging tools, technologies, are just simply stopping doing things enable us to recover a lot of time for selling. We can eliminate or reduce a lot of those things we need to do to prepare […]
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