Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
As usual, I’ve stuck my nose into some on-line discussions. This time, the discussion started on “creating value,” and devolved into a discussion of discounting. Bob Apollo kicked off the discussion with the premise: Discounting is a sign of failure. It’s something I wholeheartedly agree with. Without meaning to repeat Bob’s post, discounting comes as a result of our inability to get the customer to understand the value that we provide and create. It comes from our inability to differentiate and defend that value in ways meaningful to the customer. It is the result of a failure of execution on […]
Read MoreI saw a post by a “sales expert.” He suggested that if he were to be starting his career all over, he would probably not choose to sell. His argument didn’t make much sense, it basically focused on consumer product sales and believed AI would quickly take over the function of sales people. Basically, his reasoning was nonsense. However, the question was interesting. I started my career as a sales person a little less than 40 years ago. Since then, I’ve progressed through a number of sales, management, executive roles in small and gigantic companies. But, if I were starting […]
Read MoreIn military history, there has long been the concept of “Commander’s Intent.” Great leaders recognized they could never anticipate and plan for everything that might happen in battle. Rather than giving orders that might try to dictate what to do in every possible situation, commander’s intent focuses on the outcomes they are trying to achieve in a certain operation. The goal behind this, and what makes it effective, is that it frees troops at lower levels to adapt and change what/how they execute, responding to the specific situation, but still focused on achieving the desired outcomes. There are a couple […]
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