Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
Forgive my pure indulgence. This is primarily for me to help sort out some thoughts and deal with my profound grief. In the past 18 months, two of the people most important to me have died slowly. The first was my youngest sister, Kathy, who passed away about 18 months ago. The second is my best friend, mentor/hero, and wife of 38 years, Kookie. Kookie passed away two days ago. While I have a profound sense of loss and grief, I am blessed by their examples and what they taught me as they died, slowly. Their lessons in living were […]
Read MoreProcesses, systems, frameworks are thing that help us do things right. That is, they provide us the ability to more consistently do the things that produce the right outcomes and results. Our selling process helps us more effectively and efficiently align with the customer buying process, producing greater value with the customer. Our account/territory planning processes help us maximize our growth and the results within the accounts/territory. Sales enablement, marketing, and others provide programs and tools that help us grow execute effectively. For example, sales enablement might provide onboarding programs that both reduce the ramp time to productivity, and the […]
Read MorePeriodically, we do deep research on what drives winning. A couple of years ago, I revealed some of the research in, “In Examining 27,357 Wins, 95% Of Sales People Did This One Thing.” Those conclusions are still valid. But we’ve learned some new thing. One of the most remarkable observations is that wearing a Blue Suit drives win rates that are about 2+ times higher than any other color suit. Digging into the research, I always wear suits in calling on customers. (Yeah, I’m very old school.) I have 5 blue suits and two grey suits. I rotate them, so […]
Read MoreWithout a doubt, sales people have a lot of things that distract them from being engaged with customers. The majority is probably imposed by their companies, a lot is self imposed (read avoidance and excuses). We want to reduce and eliminate as many of these time drains as possible. We impose a lot of administrivia and reporting on our sales people. Simplifying our business processes, leveraging tools, technologies, are just simply stopping doing things enable us to recover a lot of time for selling. We can eliminate or reduce a lot of those things we need to do to prepare […]
Read MoreI’m at the ripe young age where I have seen a lot of different scenarios for marketing, demand gen, lead gen, and prospecting. In the “old days,” many of our techniques were oriented around F2F, direct marketing, and telephone calls. We looked at the cost of every program we conducted, managing to a certain budget or cost per qualified lead. In F2F, we had the time of the sales person, the travel expense and so forth. With marketing programs, direct marketing was king. We’d look at the cost of developing the program, the cost of printing the collateral, and the […]
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