Comments on: Inspirational Moments In Customer Service http://partnersinexcellenceblog.com/inspirational-moments-in-customer-service/ Making A Difference - In Business and Your Personal Life Thu, 09 Feb 2012 22:53:03 +0000 hourly 1 http://wordpress.org/?v=3.3 By: David Brock http://partnersinexcellenceblog.com/inspirational-moments-in-customer-service/comment-page-1/#comment-1859 David Brock Mon, 01 Mar 2010 22:48:48 +0000 http://partnersinexcellenceblog.com/?p=661#comment-1859 Kelley, thanks for the comment. After having gone through a weekend looking to buy a new car and going through some of the worst sales nightmares ever, your comments on sales people taking heed is very timely! I'm still bouncing off walls from the terrible experience! As always, your contributions are always great! Thanks very much. Kelley, thanks for the comment. After having gone through a weekend looking to buy a new car and going through some of the worst sales nightmares ever, your comments on sales people taking heed is very timely! I’m still bouncing off walls from the terrible experience!

As always, your contributions are always great! Thanks very much.

]]> By: Kelley Robertson http://partnersinexcellenceblog.com/inspirational-moments-in-customer-service/comment-page-1/#comment-1856 Kelley Robertson Mon, 01 Mar 2010 12:24:41 +0000 http://partnersinexcellenceblog.com/?p=661#comment-1856 David, thanks for sharing a positive experience. This is a great lesson for every company and their sales team: take responsibility. It seems apparent that Pearl Izumi has developed a customer-centric culture within their organization and I suspect that the majority of customer concerns are handled in a similar fashion. Sales people should take heed of this too because their reaction time and approach to a problem influences their customer's decision to buy from them again. Cheers! Kelley David, thanks for sharing a positive experience. This is a great lesson for every company and their sales team: take responsibility. It seems apparent that Pearl Izumi has developed a customer-centric culture within their organization and I suspect that the majority of customer concerns are handled in a similar fashion. Sales people should take heed of this too because their reaction time and approach to a problem influences their customer’s decision to buy from them again.

Cheers!
Kelley

]]> By: uberVU - social comments http://partnersinexcellenceblog.com/inspirational-moments-in-customer-service/comment-page-1/#comment-1832 uberVU - social comments Fri, 26 Feb 2010 14:02:39 +0000 http://partnersinexcellenceblog.com/?p=661#comment-1832 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by SFsalesjobshoot: Inspirational Moments In Customer Service http://bit.ly/bJh7Ov #news #sales... Social comments and analytics for this post…

This post was mentioned on Twitter by SFsalesjobshoot: Inspirational Moments In Customer Service http://bit.ly/bJh7Ov #news #sales…

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